For example, if you are registering a father who requires proxy access for his young son (the son was selected at Step 2), select 'Family > Parents > Father'. Select the relationship the proxy user has to the patient and click Ok. Note: If the proxy user is granted access to view the patient's detailed record, a detailed record start date must have been set on the patient's own online account.Ĥ. For example, the patient might be able to book appointments and order medication but the proxy user can be set up to only be able to order medication. This means that the person with proxy access can use services that are different from those that are available to the patient. Select the services you want the proxy user to be able to access on behalf of the patient. A new 'Services ' section is displayed below the 'Username and Password' section on the Register for Online Services dialog.ģ. Select the patient from the list displayed and click Select. The Patients dialog is displayed, allowing you to search for the relevant patient.Ģ. Click Allow this Online User to Access a Patient's Account. To grant proxy access to online services for another patient:ġ. When the proxy user logs on to their own online account, they will be prompted to select the patient for whom they want to access online services. The person accessing online services for the other patient is known as the proxy user. You might, for example want to grant a father proxy access to online services for his young son. This section of the Online Services Registration dialog allows you to grant access to online services for another patient registered at your organisation. SystmOne online services accounts (SystmOnline and Airmid) Practices should follow the existing guidelines for proxy access and identity verification provided by the Royal College of General Practitioners. The linked profile will then be available in the NHS App and in any other online service your practice uses which provides proxy access. If a patient asks you for a linked profile, you can set this up using the normal processes in your clinical system. The NHS website includes detailed guidance for how patients can use linked profiles in the NHS App. Linked profiles cannot be set up using the NHS App, but patients can access linked profiles in the app once you have set up their proxy access. Linked profiles are available if your practice uses the EMIS or TPP clinical systems and if both patients are registered at your practice. In the NHS App proxy access is always referred to as linked profiles. Linked profiles allow parents, family members and carers to access health services on behalf of other people.ĭepending on which clinical system your practice uses, linked profiles might be known as proxy access.
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